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Top Stories in the October 2017 Issue:

  • The Editorial:  “Go Fourth and Multiple? ... I Hope Not!” - Over the past 15 years, Xerox, OKI, Ricoh and Fuji Xerox have been forced to restate their earnings downward by $1.6 billion because of four distinct instances of accounting shenanigans. And that doesn’t even consider the reductions in stock prices, market cap, headcount and sales. One could argue these problems were isolated and haven’t been repeated at each company. And it’s tempting to believe hardcopy vendors individually and collectively have learned the requisite lessons from these blunders. But one also has to ask why the first one or two examples were not already sufficiently didactic. And even after putting aside that worry, there remain pressing questions the entire hardcopy industry must consider.

  • Konica Minolta Nudges Its Dealers Konica Minolta is to be commended for experimenting with the tried-and-true dealer meeting format at its FutuREady conference. It was refreshing to hear a vendor bluntly tell its dealers they absolutely must adapt since the core business is only getting tougher. But it will take months to tell if the meeting was a sufficient “eye opener.” The ultimate proof will be measured in terms of how many more Konica Minolta dealers actively pursue nontraditional business initiatives.

  • Xerox Apps ... Is the Market Enthralled or Stalled? Xerox says a half-million ConnectKey apps have been installed in two and a half years. And in today’s office printing industry, a half-million units of software is a huge number. Clearly, Xerox’s intention is to imply there’s significant and rapidly growing demand for apps that run on its latest MFPs and printers. Unfortunately, the way Xerox tracks “installs” of its ConnectKey apps is much more indicative of what Xerox is pushing into the market, instead of what channel partners or customers are actually doing with its hardware. We’ll walk you through the numbers. 

  • HP Shakes Up the Market with Free Printing ... Too Bad No One Knows If you loved HP’s low-profile announcement of its first ever ENVY Photo AIOs in August, and if you were wowed by HP’s not-a-word “launch” of the AMP 100 inkjet printer with a built-in Bluetooth-speaker in September, then you’ll surely be blown away by HP’s latest consumer printing innovation non-announcement. This one sounds like a biggie. It’s “Print Free for Life.” But of course, there are some important caveats.


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