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Top Stories in the May 2018 Issue:

  • The Editorial:  “Has HP Already Won the War?”While HP still has a very long way to go when it comes to achieving substantial market share and revenue success in the A3 MFP business, it has already largely succeeded in turning the tables on competitors when it comes to redefining the conversation with channel partners and end-user customers alike. The MFP competition is now very obviously and quite awkwardly in a reactive mode. And that’s a pretty big deal.

  • Ricoh at a Crossroads at ConvergX -  Like most Ricoh Americas dealer meetings over the past decade, the rechristened ConvergX meeting that ran in Las Vegas in late June was focused more on explaining to dealers certain somewhat controversial business and channel management decisions, than introducing those dealers to new products, new technologies, or new customer-facing initiatives. Ricoh told attendees ConvergX wa a critical element to make sure “dealers were on the same page as management,” after describing 2017 as “a year of cleanup.”

  • No, I Hate You More If the month of May was a trial separation in the frayed marriage between Xerox and Fujifilm, then June revealed the bickering behemoths are heading to divorce court, rather than mediation. That applies to Fujifilm’s now failed acquisition of a controlling interest in Xerox and also the long-standing Fuji Xerox joint venture. As with any divorce, it is likely the “kids” who will suffer most. And by “kids,” we mean Xerox’s employees, customers, partners and shareholders.

  • Lexmark Gets Back to Business After years in which investment at the old publicly-traded Lexmark was diverted toward acquiring, integrating and operating a collection of loosely aligned software developers, the company under its new Chinese owners since late 2016 has increasingly demonstrated what can happen when funds are again invested to develop new MFPs and printers. The latest evidence of that came in June, when Lexmark announced three sets of significantly updated A4 workgroup color and B&W devices for sale through diverse channels.

  • Mopria Tries Scanning The Mopria Alliance has quietly released a beta version of an MFP scanning app for mobile devices. The appropriately named Mopria Scan is used to “create digital content from your printed documents using your Android phone or tablet.” The first real release will be later this year, and the idea is that the app will work with all of the same MFPs that already support the Mopria print plug-in.


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