The Editorial: “Be Careful What You Wish For” - It’s logical for MFP vendors to push their dealers to move beyond print. But there’s been little
focus on the no-win situation facing these MFP vendors when doing this. Dealers are heeding the warnings. They’re shifting
their efforts and investments to opportunities beyond print. The bad news? Good dealers show little allegiance to the limited
and often ineffectual non-print offerings their MFP vendors choose to promote. So what’s an MFP maker to do? I say true
diversification and real honest are critical.
Dysfunction Junction - We can now add another one to the list of firsts Xerox has achieved over its
many decades of existence. During April, Xerox managed to make Carl Icahn and Darwin Deason — two men with somewhat
unsavory reputations who have each had their own run-ins with the US Securities and Exchange Commission — into legitimate
victims. What’s really been going on vis-à-vis Xerox and Fujifilm over the past year finally came to light in
a New York courtroom, and it ain’t a pretty sight. How does Xerox go forward now?
A New Direction
for Kyocera - For the past decade, Kyocera has had an
uncomplicated hardcopy strategy, particularly in the US. Focus on small and midsize dealers. Treat them fairly and consistently.
And supply them with capable office MFPs and basic MFP solutions. And that model has worked quite well, producing higher sales
every year from FY2010 through FY2017, but then the US went flat in FY2018. Kyocera’s new answer hinges on a major push
into heavy-duty ECM with Hyland, and a move into production inkjet printing with its first ever digital press. Can Kyocera
– and its dealers – pull it off?
Ricoh Needs a Rebound - Five weeks after revising its financial forecast — and warning of a major
impairment charge and record net loss from its acquisitions of IKON in 2008 and mindSHIFT in 2014 — Ricoh on April 27
reported its final financial results for FY2017. Strangely, there were noteworthy discrepancies between some of the final
figures Ricoh reported and the forecast it had provided just eight days before the end of the fiscal year. Ricoh is expecting
moderate improvement in FY2018, with more upside after that. We’ll see.
Another One Bites the Dust - In
April, Dell quietly acknowledged it was quitting the branded laser printer business, something nearly everyone else in the
hardcopy universe had long been expected. The news came almost 15 years to the day from when Dell shipped its very first branded
printers. Dell said it will transition to a partner-led portfolio from unnamed partners. As for Dell’s final OEM suppliers
(mostly Fuji Xerox), the loss of those dwindling sales – which for the past year had been limited to North America –
won’t have much impact.