Covering Industry Developments in October 2021

  • Headline News: "Q3 Finds Xerox Lagging as Pace of Printer Recovery Slows" - In the third quarter of 2021, Canon, Xerox and Epson were impacted by multiple interrelated factors that clearly affected their financial performance. As a result, their average year-over-year printing revenue growth in the July-September quarter was 6%, which was down from 29% in the April-June quarter.
  • The Editorial: "Let's Play Pretend" - Every day, I confront unreported news, confusing announcements and confounding pronouncements. It’s gotten to the point where too many vendors too often are embarrassing themselves, and alternately insulting or frustrating their key stakeholders. So even if you really don’t care about your customers, your shareholders or your industry, at least pretend you give a damn. Better yet, get back to basics with consistent, clear, concise, coherent, complete, compelling communication.
  • In Other News:  "HP Claims It Has the Best All-Sound Home Printer" - HP’s ENVY Inspire 7955e combines the chassis from its Officejet Pro 8025e and 8035e, with the photo-optimized inkjet printing system from the ENVY Photo 7855. Now if HP could only figure a way to clearly explain how HP+ helps users of its new AIO. ... "Xerox Turns to Lexmark for Quiet Home Printing Push" - It’s not surprising in an era when hybrid work is increasingly common and important that Xerox feels it needs a greater presence in the lower end of the market. But what is surprising is that Xerox hasn’t announced its new products or promoted its push into the home office space.

  • And Even More News - Xerox has acquired its first pure-play IT services firm. ... Canon is being sued because its AIOs won't scan without ink. ... Epson's Paperless Success Plan is designed for shrinking print volumes. ... HP is counting on subscriptions and hybrid work to drive its printing business. ... Brother announced a new Vision, one with zero detail. ... THere may be more than we thought to Xerox's relationship with ServiceNow. ...  Fujifilm has added more web sites around the world. ... Ricoh has dropped per-user fees with version 2.0 of its RSI cloud platform. ... ECI has combined three acquired solutions into confusing new Printanista. ... Toshiba has added Elevate Sky Service for its dealers and branches. ... Deli has launched a second-generation mono A4 series in China. ... Struggling Avision is pitching a retro MFP. ... Muratec has updated the mono models it sells only in Japan. ... Not much is new in Canon's imageCLASS update or in Epson's WorkForce refresh. ... And welcome to the new world of WiFi 4, 5 and 6. ... Plus even more!