November 2019

  • The Big News: "Xerox Ditches Fujifilm and Is Spurned by HP ... Fiddle-Dee-Dee" - Sometimes life imitates art. Or in the case of Xerox, corporate life imitates that classic movie, “Gone with the Wind.” Xerox is an appropriately petulant Scarlett O’Hara. Despite her legacy and standing, Xerox O’Hara appears clueless when it comes to absorbing the massive changes in the offing. Tara may be burning – or at least that's the impression one gets looking at Xerox’s perpetually plummeting revenue and complete lack of a credible business strategy – but for management, that is tomorrow. And tomorrow is another day. Right now, shopping is much more enticing for Miss Xerox, especially when one can shop for something big and showy like HP, and do it with other people’s money. Yes indeed, that's what the print industry has come to.
  • The Editorial: "High Apple Pie in the Sky Hopes" - Printers vendors can barely elucidate a “what” in their superficial business plans. You can forget about anything that might resemble a “how.” And don’t bother looking for “how much,” “how long,” or “what if.” Who needs those boring niceties, when companies can talk about workflow and business transformation, cloud and subscriptions, IoT and AI, and digital first and synergies? I wanna see a lot less high apple pie in the sky, and a lot more humble pie.
  • In Other News - Ricoh did a decent job selling its dealers at ConvergX 2019 on the idea that they most definitely need to transform themselves, but Ricoh came up short in actually providing its dealers with clear sets of products and programs they can use to successfully navigate that transformation. ... Staples hasn’t moved yet to purchase additional dealers to fold into DEX in order to expand its footprint outside the southeastern US, but it has begun leveraging DEX’s MPS expertise for a new offering it's making available to office supply dealers who purchase from the Essendant unit Staples bought for a billion dollars two weeks before it acquired DEX. ... HP’s Q4 and FY2019 year-end results were consistent with what it had reported in Q3. That is to say, HP’s relatively strong performance in the PC business helped offset yet another weak quarter in the Printing business, which again was afflicted with lackluster hardware placements and a significant drop in supplies revenue.