Covering Industry Developments in October 2023

  • Headline News: "Ricoh USA Charts a Slow Course to Digital Diversification" - Aside from a smaller audience and a shorter schedule, Ricoh’s 2023 Partner Summit was not all that different from the 2019 ConvergX dealer meeting, despite management's protestations to the contrary. The US continues to lag behind Japan and Europe in generating digital services revenue for Ricoh. And while Ricoh USA said dealers are “the driving force behind transformation in this industry.” But nearly everything at the Partner Summit indicated that Ricoh’s most important dealers are indeed transforming, but they are doing it themselves, with only a very limited contribution from Ricoh USA.

  • The Editorial: "Is That the Best You’ve Got?" - “Print is not dead” protestations are just one step removed from an Elmer Gantry-style big tent revival meeting. The celebrant calls out, “Praise be to print!” The fevered members of the congregation reply in unison, “Praise be to print!” And all good hardcopy people say “Amen.” But we know better. The real issue is that the shrinking printer and printing market is incapable of supporting all of today’s vendors, dealers, and other ancillary businesses that comprise this industry.

  • In Other Big News:  "Brother Announces Its Most Color & Mono Models in Years" - Brother announced in the US its broadest range of A4 color LED and monochrome laser printers and MFPs in at almost eight years. Although Brother said the launch encompassed 29 models, it provided specs and pricing for only 22 products. That included eight additions to the Workhorse Series of SMB and enterprise products Brother first shipped in 2016 and 2017 and then expanded last year. ... "Business Got Tougher for Printing in the Third Quarter" - While Xerox and Epson announced somewhat troubling financial results for the July to September quarter, Canon delivered single-digit revenue and operating profit growth, plus double-digit growth in net income.

  • Even More News - HP outlines “Future Ready” plan and provides first forecast for FY2024. ... Toshiba settles scandal lawsuit. ... Brother Follows Lexmark with color toner subscription plans. ... So who is MarcomCentral? ... Xerox sells its Russia business. ... Xerox renews Fujifilm OEM agreement. ... The yen just keeps on falling. ... Ninestar reports selected numbers after Q3. ... Deli adds more derivative mono lasers and OEM’s from Brother. ... Fujifilm refreshes Its least expensive A3 color Apeos MFP. ... Epson launches trio of updated 6-color photo AIOs in Japan. ... Ricoh adds a parallel line of printers and MFPs for PFU scanner resellers. ... Epson partners with DocuWare. ... Sharp updates its only homegrown A4 mono MFP platform. ... Epson updates US A4 color and monochrome WorkForce Pro portfolio. ... Epson licenses Disney's Toy Story for consumer inkjet printers in China. ... Lexmark printers are the first to obtain EPEAT Climate+ designation. ... Canon refreshes pairs of consumer ink tank and cartridge AIOs. ... Canon standardizes on "MegaTank." ... Canon updates photo AIOs in in Japan and EMEA. ... Canon debuts cloud connector for office MFPs and light production presses. ... ...  Plus more!